Privacy Policy
Privacy Policy
Effective Date: September 28, 2026 | Last Updated: September 28, 2026
ProMD Health Westminster ("we," "our," or "us") respects your privacy. This Privacy Policy details how we collect, use, and protect your personal data when you visit https://promdwest.com/ (the "Website"), schedule appointments through our online booking partner Boulevard (https://www.joinblvd.com/b/promdhealth), or communicate with us by phone, email, or text messaging (SMS/MMS).
1. Information We Collect
We collect personal information that you provide directly to us when interacting with our practice, including:
- Contact Information: First and last name, mobile phone number, email address, and home address.
- Appointment Details: Requested aesthetic or wellness services, appointment dates and times, and treatment notes.
- Technical Information: IP address, device type, browser information, and website usage data collected through analytics and cookies.
2. How We Use Your Information
We use your information strictly for legitimate healthcare and business operations, including:
- Scheduling, confirming, and managing your aesthetic and wellness appointments.
- Delivering pre-procedure instructions, clinical follow-ups, and customer care.
- Transmitting operational notices, clinic hours, and practice updates.
- Sending promotional offers or event notices only when you have explicitly requested and opted in to receive them.
3. Mobile Messaging & SMS Privacy (A2P 10DLC Compliance)
If you provide your mobile phone number to ProMD Health Westminster, we will only send SMS/MMS messages regarding your appointments, account status, and requested care updates.
Strict Mobile Privacy Disclosures:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.
We do not sell, rent, lease, or share mobile telephone numbers, consent records, or SMS data with any external organization or affiliate for marketing under any circumstances.
4. Third-Party Service Providers
We work with trusted third-party service providers to facilitate our clinic operations, notably our online scheduling system (Boulevard at joinblvd.com), web hosting providers, and telecommunication carriers. These providers are authorized to process your information solely to deliver functional services on our behalf and are strictly barred from using your information for their own commercial purposes.
5. Data Security
We enforce technical, administrative, and physical security measures designed to protect your sensitive personal data from unauthorized access, modification, or exposure.
6. Opt-Out & User Choices
You can revoke your consent to receive text messages at any time. Simply reply STOP to any message from us to cancel. To resume receiving messages, reply START. For text support or questions, reply HELP.
7. Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
ProMD Health Westminster
412 Malcolm Dr, Suite 306, Westminster, MD 21157
Phone: (410) 871-8734
Email: westminster@promdhealth.com
Website: https://promdwest.com/
Last Updated: 09/25/2026
ProMD Health Westminster (“ProMD Health,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, services, and communications.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Appointment requests and inquiries
- Information submitted through contact forms
- Any other information you choose to provide
We may also automatically collect certain information about your device and website usage, including:
- IP address
- Browser type
- Operating system
- Referring website
- Pages visited
- Date and time of visits
How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Respond to inquiries and requests
- Provide customer support
- Send administrative and service-related communications
- Improve our website and services
- Comply with legal obligations
- Send marketing communications when permitted by law and with appropriate consent
SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages, ProMD Health Westminster may send SMS messages regarding:
- Appointment reminders
- Appointment confirmations
- Follow-up communications
- Customer service matters
- Practice announcements
- Promotional or marketing communications when consent has been provided
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data, consent records, and related personal information will not be sold, rented, or shared with any third parties for their marketing purposes.
Information may be shared with vendors and service providers solely as necessary to deliver text messaging services, operate our business, comply with legal obligations, or provide requested services.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website functionality.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Information Sharing and Disclosure
We do not sell personal information.
We may share information with:
- Service providers who assist in operating our business
- Website hosting and technology providers
- Communication service providers
- Legal, regulatory, or governmental authorities when required by law
- Successors in the event of a merger, acquisition, or business transfer
All third parties are expected to maintain the confidentiality and security of the information they receive.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have rights regarding your personal information, including rights to access, correct, delete, or restrict certain uses of your information.
To exercise any applicable rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
ProMD Health Westminster
Phone: (410) 871-8734
Website: https://promdwest.com/
Email: westminster@promdhealth.com